Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
Can I downgrade my Arike subscription?
If you are looking to downgrade your subscription to Arike Premium, follow the guide below. iOS Open the App Store > tap on Profile at the top right > Subscriptions > tap on Arike > See All Plan...
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Support Team created an article,
Can I upgrade my Arike subscription?
Yes, you can upgrade your subscription to Arike Select within the app. To do so, open Arike > tap on the Profile icon > tap on the subscription you want to upgrade to > select Continue. iOS Whe...
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Support Team created an article,
Can I sign up with/without Facebook?
We offer only one method of login: Phone number. Create an account using this and get started!
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Support Team created an article,
Is Arike free?
Arike is available for free on App Store and Google Play Store. Arike Subscriptions Premium features are available as consumable purchases or subscriptions. Upgrade to Premium for a better Arike...
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Support Team created an article,
Premium features
Arike is freemium application where users can download the app for free from the App Store or the Google Play Store. However, we offer a bunch of premium features which enhances the Arike experienc...
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Support Team created an article,
Unmatch and Report
Unmatch If you want to unmatch someone, open your chat with that person > tap the ellipses icon (Android) in the top right corner > tap on Unmatch. Unmatching someone will remove them from your ...
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Support Team created an article,
Profiles taking very long to load
We understand that waiting indefinitely for a profile to load can be annoying but here are a few steps you can try to resolve the issue: Firstly, ensure that you have a strong internet connection...
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Support Team created an article,
Someone I know is being impersonated
Impersonation is a violation of Arike’s terms. This can be reported by the person who is being impersonated or a representative of the person. If you are closely acquainted to this person, please...
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Support Team created an article,
Trouble completing a purchase
“Purchase failed” error message (iOS) If you’re seeing an error that says “Purchase Failed,” this means your Apple ID is already associated with an active subscription on a different Arike account....
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Support Team created an article,
What is the minimum age requirement?
Arike requires you to be of a minimum age of 18 years to use it. Arike will block you from using the service as long as the birthdate you entered on signup indicates you are under the legal age of ...